Communication Guidelines

Communication Guidelines

Expectations

We want you to succeed in this course and we will support you. We will treat you with respect and our communications will be courteous, we expect the same from you. While an online class is available 24 hours a day and offers greater flexibility for the student and instructor, keep in mind that your instructors will not be available 24 hours a day. We will check the Canvas email and voicemail messages on a regular basis, but there may be times when we are unavailable due to other commitments and job responsibilities. We will respond to email and voicemail as time allows. Generally, you can expect your direct question to be answered within 24 hours during weekdays. To maintain and respect a work-life balance, we typically do not respond to email messages during the weekend. With due dates on Sunday evening, be sure to plan your communications accordingly.

Effective Communication

Online Presence

In your role as an online student, you are in charge of the following:

  • Your course work completion: make sure you complete all assignments on time as you would for courses in face-to-face settings.
  • Personal accountability: it's important that you are present, responsible and ask questions. If you need help, try connecting with your peers, ask a classmate to become your study buddy, or contact the instructor. 
  • Timing: check the course's syllabus and schedule. Become familiar with the way the To Do list works in Canvas to help you stay organized.